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MARSHALL W. NELSON & ASSOCIATES, INC.

Privacy Policy version 1.11

Last Revised December 14, 2019

This privacy policy or notice to describe how Marshall W. Nelson & Associates, Inc. (“MWN,” “our,” “us” or “we”) may collect, use and share information relating to you as an identified natural person (“Personal Data”).

We have this privacy notice to help you understand what and why we collect Personal Data and how we use it, so we can process your orders online through our website and assist you with purchase of these manufacturer’s products we represent, order and/or have in stock .  Please read this entire privacy policy carefully before using our websites, email notifications, mobile applications, social media platforms, widgets and any of our other online services (collectively, our “Services”).


WHO WE ARE

Our website address is: https://shop.marshallwnelson.com

Marshall W. Nelson & Associates, Inc.

WISCONSIN LOCATION

4300 N. Port Washington Road
Milwaukee, WI 53212-1034
United States
Phone: 414.332.6000
Fax: 414-332-2400

MINNESOTA LOCATION

4155 Old Sibley Memorial Highway
Eagan, MN 55122
United States
Phone: 651-890-0720
Fax: 651-890-7009

Email: customerservice@mwnelson.com

 

WHAT PERSONAL DATA WE COLLECT, WHY WE COLLECT IT AND HOW WE USE IT

Personal Data Collection

Through your use of the Services, we may collect Personal Data from you (especially if you select to provide it through a form page or purchasing a product), including without limitation:

  • Your name, email, username, phone number, company and address (Contact Information);
  • Your credit card number, billing and shipping addresses, security code and other payment transaction and verification details (Billing and Payment Information);
  • The website pages, products viewed, items added to your shopping cart, browser type, your operating system (computer or smartphone) and other information (Analytic Information);
  • Any shipping information you provide to help us ship your product (Shipping Information);
  • Your email for our MWN Email List per our Join submission box (Email List);
  • Other information you submit that helps us communicate with you regarding your RFQ (Request for Quote) or purchasing product(s).

 Why we collect your Personal Data

  • To process your purchase of product(s) from our website;
  • To serve you in a timely manner – websites allow us to gather your information when it serves you best, 24 hours/day, 7 days/week, which allows you to have your order placed outside our normally working business hours (displayed on our website) so you can get your order started quickly and timely when our business hours resume;
  • To accurately contact you with your information you provide;
  • To understand specific comments and/or requests you may have regarding product(s), billing, shipping or other business transactions.

How we use your Personal Data

  • Purchases: We may use your Contact Information, Billing and Payment Information and Shipping Information to allow us to process and fulfill purchases you make through our Services.
  • Analytics: When you use our Services, we automatically collect and use Analytic Information to continually improve your user experience with our Services and to showcase our product(s) the best possible.
  • Customer Service: We may use your Contact Information to receive and respond to your questions, purchases, RFQ and other related issues. We may use your email for communication for general newsletters if you submitted to our Email List. 
  • We may use your Personal Data in other ways that help us with administering our websites and provide Services to you through our B2B (Business to Business contracts) or B2C (Business to Consumer contact).
  • If you are a B2C contact, we may communicate to you if interested in continued Services with MWN B2B, for possible discount pricing if qualified.

In summary, the provision of your Personal Data is voluntary and necessary to provide the Services as requested by you and take the necessary steps to enter a contract with us to receive product(s) by you.

OTHER ITEMS

Copyrights/Intellectual Property Rights

All elements displayed with our Services in our website(s) is MWN Intellectual property and or used in permission with appropriate sources.  None of the images, text or other material should be taken, shared or given without written consent or permission.  Exceptions are sharing a URL (Universal Resource Location), or defined as a website hyperlink from a website page to another party for information purposes.  Also sharing MWN pdf(s) to another party for information purposes is acceptable.  Other requests to use images, photography, text or other Services content is only by written consent and permission by MWN.

Security

We maintain appropriate technical and procedure methods to protect your Personal Data and Information, including third-party service providers who handle your Personal Data on our behalf to handle your purchases.  We do this through the standard security measures of using Secure Socket Layer (SSL) technology to encrypt credit card numbers from e-commerce transactions.  This is seen in your browser as a “https”, not the unsecure “http” before the website address.

As known, no method or procedure of internet transactions, transmission or electronic storage is 100% secure or error-free, so it is not possible to imply an absolute guarantee security.  You must consider protection with your password and your computer to sign off when finishing a transaction.  Also, be aware of stored passwords on your browser or using public access points, all these can compromise your security.  If you have any reason to believe your security may be compromised, please contact us.

It is your responsibility to keep your password, to access certain portions of our website(s) confidentially.  You should not, at any time, share your password with anyone.

Cookies

Website pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies are used to help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies are called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can adjust your browser settings to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be set to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of our website.

Cookies are necessary to allow electronic communications or to provide certain functions you wish to use, such as the shopping cart. The storage of cookies is to ensure an optimized service provided free of technical errors.

Third Parties

We share through electronic encrypted transmission the data you submit through our website via the service providers we use to host this website.  No credit card information is stored with MWN, and it is used only with our credit card provider which uses the standard compliance policy per professional guidelines and mandates.  Further information on such third parties used can be obtained through contacting us.

Data Breach Procedures

We have installed software firewall applications so that your data is secure.  Since there are safeguards in place, we do not foresee any issues regarding this.  If we know and have evidence of such a data breach, we will evaluate the best course of action.  This can change, as new security measures are in place, so further details of our policies and procedures are confidential and will be acted upon and held in the highest professional manner.

Request for Information

Your rights to ask for what we store or collect such as invoices, sales orders, etc is obtained by contacting us and some items may be in proprietary formats and parts may not be shared that is the intellectual property of the Marshall W. Nelson & Associates, Inc.

Further updates to these policies and procedures may be posted at any time, and the date will reflect when changes, additions or omissions did occur.